Privacy

Villa Kalithea Corfu is run by its owners, Hans & Natasja. This page explains what we do with the personal data you share through this website, in plain words. We only use it to answer you and to arrange your stay.

Questions, or want to use one of your rights below? Email info@villakalithea.com, or write to Villa Kalithea Corfu, Viglatsouri 68, Nisaki 491 00, Corfu, Greece.

What we collect, and why

• Booking requests. Your name, email address and phone number, your dates, who is coming (adults, children and babies), what you tell us about your group and anything else you write. We need this to review your request, to make and carry out the booking contract and to stay in touch about your stay. Payments by card or iDEAL | Wero are made on Stripe's payment page; we never see or store your card details.
• Messages through the contact form. Your name, email address and message, which reach our mailbox so we can reply. They are not stored on the website.
• Questions to the assistant. What you type in the chat is sent to the AI service that writes the answer. We do not store the conversation, and you do not need to give your name. Please don't share sensitive details there.

The legal bases are the booking contract (and the steps before it that you ask for), our legal duties, such as keeping booking and payment records for tax purposes, and our legitimate interest in answering the messages you send us.

Who else handles your data

We use a few services to run the website. They process data only on our instructions:

• Vercel, which hosts this website;
• Supabase, the database that holds booking requests;
• Stripe, for card and iDEAL | Wero payments;
• Google Workspace and Resend, for our email;
• Anthropic, the AI service behind the assistant.

Some of them are based in the United States or store data there. Where data leaves the European Economic Area, it is protected by the EU-US Data Privacy Framework or by the European Commission's standard contractual clauses. We do not sell your data, and we do not use it for advertising.

How long we keep it

Booking details are kept for as long as Greek tax and accounting law requires us to keep records of a booking. A request that never became a booking is deleted within a year. Emails stay in our mailbox for as long as they are useful for our contact with you.

Cookies

This website does not use cookies or similar techniques to follow visitors. There are no analytics or advertising trackers, and the fonts, photos, video and map are served from this site itself. Clicking the map opens Google Maps, and paying online opens Stripe's payment page; on their own websites, their own privacy and cookie policies apply.

Your rights

You can ask us which data we hold about you, and ask us to correct it, delete it, limit its use or send it to you in a usable format. You can also object to how we use it. Email us at info@villakalithea.com and we will answer within a month. Not happy with our answer? You can complain to the Hellenic Data Protection Authority (www.dpa.gr) or to the data protection authority where you live.